AtI IGB Merch, we create each product uniquely based on your chosen specifications. This allows us to offer an extensive selection of styles, colors, and sizes, ensuring you always find exactly what you want.
Order Process
After placing your order, our skilled production team selects a blank product and prints your design.
Operating Hours: from Monday to Saturday.
Flat Rate Shipping: You can order any number of items, and the shipping cost remains a flat rate.
Delivery
Total Delivery Time = Processing Time + Shipping Time
Typically, orders are delivered within 3-7 business days from the date of creation.
| Shipping | First Product | Estimated Delivery Time |
| Standard Shipping | 4.99 USD | 10 – 20 business days |
| Express Delivery | 17.99 USD | 5 – 10 business days |
Shipping Time
- Express Delivery: 5 – 10 business days (excluding Sunday).
- Standard Shipping: 10 – 20 business days (excluding Sunday).
Address Changes and Missing Items
Requests for address changes or orders with missing items take 1-2 business days to process.
Possible Delays
Delivery times may extend in unforeseen circumstances beyond our control, such as strikes, natural disasters, or severe winter storms.
Late Deliveries
While most packages arrive on time, there may be rare instances when orders are delayed beyond the estimated delivery date.
Common Reasons for Delay
- Incorrect Address
- Missing apartment, building, floor, or unit number
- Severe weather conditions
- International customs procedures
Reporting Late Deliveries
If your delivery is delayed, please notify us via email at [email protected]. We will resolve the issue within 2 business days.
Tracking Your Package
Once your order is shipped, you will receive an email containing the tracking code from the shipping company.
Thank you for choosing IGB Merch. We are dedicated to providing you with a wide selection of customizable products and reliable delivery services.