We accept the following payment methods. All prices are listed and payments processed in US dollars.
1. CREDIT CARD (STRIPE)
We have several payment methods. Customer can check out directly with credit/debit card via Stripe payment gate. We accept Credit Card/ Debit Card (Visa, MasterCard, Discover, and American Express, JBC, Diner Club). Credit/Debit Card will automatically be charged by our financial service provider. Your order will begin processing after all necessary verifications have been completed.
The transaction will be processed by PayPal, an external financial service provider. During the checkout process, you will be redirected to PayPal and complete payment with your account there. Your data will not be transferred to iGB Merch. After PayPal has completed verification, your order will then be processed.
When shopping on our website, payments will be processed in USD. If your credit card company or bank uses a different currency, the final transaction price may differ due to currency exchange rates. Please contact your payment provider for further information.
Note: Payment/cash on delivery (purchased order) isn’t available at iGB Merch.*
How To Buy
Checkout Step by Step
Step 1: Select and click "Add To My Cart" to add the item into your cart!
Step 2: Click "Proceed to Checkout" to enter the payment page. The payment process goes through 3 small steps including Contact Information, Shipping & Payment
Checkout Contact Information
Please fill in your personal information, it will be very helpful for us during the delivery process or contact you when necessary.
Please check to ensure that you have entered the correct shipping address in the previous step, the shipping price will also be displayed at this step.
You will choose the payment method that is right for you at this step. Alternatively, if you want to use the discount code, you can click "Show Order Summary". We unfortunately cannot apply discounts to an order after it has been placed. We also cannot combine discounts for an order. Be sure to apply your discounts before you purchase! -
Finally, choose the payment method, you can use credit card or checkout with Paypal (note that you will not be able to apply discount codes when choosing the payment method by Paypal)
In case of refund
If for any reason iGB Merch has issued you a refund, expect to see the refund back to your account/card in about 3 -5 business days. For refunds that are past an order date of 90 days, the only way we will be able to issue a refund will be through a Paypal account.
Thank you for being our customer! Because the destination of this product is Canada, the shipping time takes longer than normal for delivery. We understand this must be a disappointment but rest assured that we did not expect this to happen.
Regarding the estimated time of delivery, we expect that you will receive it in a next few days. Moreover, we also sent an email to notify your tracking number and also the link to track it. We hope that you can sympathize and be patient with us.